MyTECHWIZ Services
APPLICATION SUPPORT
Your Business Software, Managed and Running Smoothly.
Your business depends on software — Microsoft 365, accounting platforms, CRMs, industry-specific tools, and more. Keeping all of it updated, patched, licensed, and running smoothly is a full-time job. MyTECHWIZ manages your critical applications so they are always secure, current, and performing at their best — freeing your team to focus on what matters most.
WHAT'S INCLUDED
Microsoft 365 Application Support
Support and administration for Word, Excel, Outlook, Teams, SharePoint, OneDrive, and other Microsoft 365 apps.
Software Patch Management
Critical updates and security patches applied on a managed schedule to keep your software secure without disrupting operations.
Line-of-Business Application Support
Support for industry-specific software including setup, updates, user access management, and vendor coordination.
Licence Management
Track software licences, renewal dates, and user assignments to stay compliant and avoid unexpected costs.
Application Deployment
Standardised deployment of new software across your devices with minimal disruption to your team.
Remote Access & VPN Support
Configuration and support for remote desktop solutions, VPN clients, and secure access tools.
Vendor Coordination
When issues require escalation to a software vendor, we manage that process on your behalf.
User Application Support
Help desk support for application errors, how-to questions, and day-to-day software issues from your team.
KEY BENEFITS
- Reduced security risk from unpatched or outdated software
- Fewer application-related disruptions and crashes
- Streamlined software licensing and renewal tracking
- Faster resolution of application errors and compatibility issues
- Vendor coordination handled on your behalf
- More time for your team to focus on real work
READY TO GET STARTED?
Get a free, no-obligation IT assessment today.
REQUEST APPLICATION SUPPORT513-997-9097WHAT WE SUPPORT
MyTECHWIZ provides application support and management for the software your business depends on every day — from productivity suites and cloud platforms to industry-specific tools and line-of-business applications.
Microsoft 365 Applications
Support and administration for Word, Excel, Outlook, Teams, SharePoint, OneDrive, and other Microsoft 365 apps used across your organization.
Business Productivity Software
Installation, configuration, and troubleshooting for accounting platforms, CRM systems, project management tools, and other productivity applications.
Line-of-Business Applications
Support for industry-specific software used by your organization, including setup, updates, user access, and vendor coordination.
Remote Access & VPN Tools
Configuration and support for remote desktop solutions, VPN clients, and secure access tools that keep your team connected.
Browser & Web Application Support
Troubleshooting browser compatibility issues, web application errors, and plugin or extension conflicts.
Printer & Peripheral Software
Driver installation, print queue management, and software support for printers, scanners, and other connected peripherals.
HOW WE MANAGE YOUR APPLICATIONS
Application Inventory
We document all software in use across your organization — versions, licensing, and assigned users — to establish a clear baseline.
Update & Patch Management
Critical updates and security patches are applied on a managed schedule to keep your software secure and current without disrupting operations.
Issue Resolution
When application errors, crashes, or compatibility problems occur, our team diagnoses and resolves them quickly via remote or on-site support.
Licence Tracking
We track software licences, renewal dates, and user assignments so you stay compliant and avoid unexpected costs.
Vendor Coordination
When issues require escalation to a software vendor, we manage that process on your behalf — saving you time and frustration.
KEEP YOUR BUSINESS SOFTWARE RUNNING SMOOTHLY
Outdated, misconfigured, or unsupported applications create security risks and slow your team down. MyTECHWIZ keeps your business software current, properly licensed, and working — so your team can stay focused on what matters most.
LET US HANDLE YOUR IT.
Focus on your business — we'll keep your technology running.